Company Overview
The origins of Metropolitan Life Insurance Company (MetLife) go back to 1863, when a group of New York City businessmen raised $100,000 to found the National Union Life and Limb Insurance Company. MetLife transformed itself from mutual to stock ownership in April 2000 through a demutualization and initial public offering that was completed in just 18 months after Board authorization. In 2001, MetLife was the first insurance company to establish a financial holding company with a nationally chartered bank. A global leader in the insurance industry, MetLife serves millions of customers in the Americas, Asia Pacific and Europe through its affiliates providing an array of innovative and practical financial solutions to individuals and groups around the world, including retirement and savings, protection planning, and investments.
MetLife Long Term Care Insurance
MetLife has consistently earned high marks from insurance industry rating agencies for financial strength and claims-paying ability. Their unique, industry-leading resource, the MetLife Mature Market Institute© (MMI) is a dedicated information and policy research center on aging, retirement and long-term care. Staffed with gerontologists, MMI is a true advocate for the 50+ market with a genuine commitment to the industry. In 1983 MetLife established a dedicated unit to exclusively focus on the LTCI product offering and is one of the largest LTCI carriers in the U.S. today. MetLife uses simple approval and claims processes that ensure smooth and timely payments. Claims are paid on average within 10 business days of receipt of all required information. MetLife sends satisfaction surveys to 100% of insureds who become eligible for benefits. Over 95% rate their experience as either excellent or very good.